Enterprises Cautiously Assess the Risks of Adopting Generative AI
Citigroup hosted a CIO/CTO forum to gauge enterprise interest in adopting generative AI.
What is the current interest level in generative AI among enterprises?
Enterprise CIOs and CTOs are primarily evaluating when to adopt generative AI rather than if they will adopt it. According to a recent forum hosted by Citigroup, while 20% of enterprises feel an urgent need to act, many are still in a wait-and-see mode, with a significant number assigning small teams to explore potential use cases.
What are the main challenges to adopting generative AI?
Enterprises face several challenges, including a lack of clear understanding of the return on investment (ROI) for using their own data with AI tools, legal uncertainties surrounding commercial use, and the risk of confidential data breaches. Many organizations are conducting investigations and proof of concepts to address these issues.
How does generative AI impact workforce dynamics?
The adoption of generative AI is expected to create a shift in talent dynamics, with younger IT staff potentially mentoring older employees in new technologies. This 'reverse mentoring' could help bridge knowledge gaps as organizations integrate AI tools like Copilot, which enhances productivity and coding capabilities for both developers and business personnel.

Enterprises Cautiously Assess the Risks of Adopting Generative AI
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